Privacy Policy

  • Please maintain the queue while purchasing tickets.
  • Tickets are valid only for the same day of entry.
  • Tickets are non-refundable once purchased.
  • Please present your ticket when asked by staff.
  • The aquarium management is not responsible for the loss or damage of tickets. In such cases, a new ticket must be purchased.
  • Food and beverages are not allowed inside the aquarium exhibits.
  • Please dispose of litter in designated bins to maintain cleanliness.
  • Kindly follow staff instructions during your visit and avoid arguing with them.
  • Do not tap on the glass or attempt to disturb marine life in any way.
  • Smoking, chewing tobacco, and gutkha are strictly prohibited inside the aquarium premises.
  • Guests are responsible for their personal belongings. The aquarium is not liable for any loss or theft.
  • Individuals with heart conditions, vertigo, or pregnant women should consult a doctor before entering, but they may visit at their own risk.
  • In case of an emergency, please remain calm and wait for rescue or guidance from staff.
  • For assistance, contact our helpline numbers displayed throughout the aquarium.
  • Arms, ammunition, and explosives are strictly prohibited inside the aquarium.
  • Flammable items are not allowed inside the aquarium.
  • Pets are not permitted in the aquarium premises.
  • The aquarium management is not responsible for inclement weather affecting visibility or the visitor experience.
  • The management reserves the right to suspend operations at any time without prior notice.