Tickets are valid only for the specific date of entry.
Tickets become invalid after the scheduled date unless extended due to unforeseen circumstances like maintenance or weather conditions.
2.Rescheduling due to Maintenance:
In case of maintenance or operational issues, your booking may be rescheduled to the next available date.
You will be notified via email or SMS in such cases.
3.Opening Hours:
The aquarium operates daily from 10:00 AM until 6:00 PM.
Hours may vary during special events or seasonal changes.
4.Child Policy:
Children under 3 years can enter for free.
Children aged 3 to 12 years will be charged. Please refer to the Ticket Rates for more details.
5.Ticket Issuance:
Tickets must be purchased in advance, either online or at the designated ticket counter.
Tickets are non-transferable and non-refundable except in cases of maintenance or operational issues.
6.Identification:
Visitors may be required to show valid identification upon entry.
The name on the ticket must match the identification presented.
7.Safety Regulations:
All visitors must follow safety instructions provided by the aquarium staff.
Visitors are not permitted to tap on the glass, feed the animals, or engage in activities that may disturb marine life.
In case of emergencies or adverse weather conditions, the management reserves the right to close the aquarium for safety reasons.
8.Luggage and Personal Belongings:
Visitors are encouraged to travel light. Large luggage items are not allowed inside the aquarium.
The management is not responsible for any loss, damage, or theft of personal belongings.
9.Health & Fitness:
Visitors with health conditions such as heart issues, vertigo, or other concerns should consult a doctor before visiting the aquarium.
Pregnant women and individuals with mobility issues are advised to consider the safety implications before visiting the aquarium.
10.Behavior and Conduct:
Any unruly or inappropriate behavior will result in immediate removal from the premises without a refund.
Visitors must respect the aquarium staff, marine life, and property.
11.Liability:
The management is not liable for any injury, loss, or damage sustained during your visit, except in cases of gross negligence or willful misconduct.
12.Environmental Responsibility:
Visitors are requested to avoid littering and to dispose of waste in designated bins to help maintain the cleanliness of the aquarium and its surroundings.
Respect for marine life and ecosystems is required, and feeding or touching the animals is strictly prohibited unless guided by staff.
